Delete your account
This page explains how to delete your account in CYKI — Sneaker Portfolio, and exactly what happens to your data when you do. It applies to every CYKI account, regardless of which sign-in method or platform you used.
How to delete your account
There are two ways. Use the in-app method if you can — it is instant. Use email if you no longer have access to the app.
- Open CYKI and sign in.
- Go to Profile → Account → Delete account.
- Confirm the deletion when prompted.
Your account and its data are permanently deleted immediately — there is no waiting period and no way to undo it, so make sure you are ready before you confirm.
- Send an email to privacy@canyoukicksit.com.
- You can email from any address — you do not need to use the address linked to your account, since by definition you may not be able to access it.
- Tell us which account to delete (your username or the email you signed up with helps us find it).
We process email deletion requests promptly and confirm once it is done.
What gets deleted
Deleting your account — through either path — permanently removes:
- Your account record: email address, username, and avatar.
- Every pair in your collection, including logged purchase prices, purchase dates, and notes.
- Your grails and watchlist.
- Your price-alert rules and alert history.
- Your Beat the Market picks, results, and any leaderboard entries.
- Your push-notification device token.
- All photos, receipts, and avatar images you uploaded, from our file storage — not just the database references to them.
This is a genuine hard delete, not a deactivation. There is no soft-delete flag and no anonymised copy left behind — the account row and everything linked to it are removed from our database, and your uploaded files are removed from storage, as one process.
Delete some of your data (without deleting your account)
You don't have to delete your whole account to remove specific data. At any time, in the app, you can:
- Remove any pair from your vault — this permanently deletes it, including its logged purchase price, date, and notes.
- Delete or replace a photo, receipt, or your avatar — this removes it from the pair or profile immediately, so it's no longer shown anywhere in the app.
- Remove a grail or watchlist entry.
- Delete a price-alert rule.
- Turn off leaderboard visibility in settings — this removes your username, avatar, and scores from other users' view immediately.
For photos, receipts, and avatars specifically: removing or replacing one takes it out of the app straight away, but — unlike a full account deletion — the underlying file isn't automatically purged from our storage system at that same moment. If you want a specific uploaded file erased from storage right away, email privacy@canyoukicksit.com and we'll delete it by hand; otherwise it's removed the moment your account itself is deleted, per "What gets deleted" above.
You can also make any of these partial-deletion requests by emailing privacy@canyoukicksit.com instead of using the app.
What is kept, and for how long
Nothing beyond the account is retained on an ongoing basis. Any residual copies that may briefly exist in routine database backups or system logs are not kept indefinitely — they age out in the ordinary course of our regular backup rotation, the same as for any other deleted account. We do not keep a separate archive of deleted accounts or their data.
Full privacy policy
For everything else — what we collect while your account is active, why, who processes it for us, and your other rights under the GDPR — see our Privacy Policy. If you have any question about this process, email privacy@canyoukicksit.com.